Slab Hold Policy
In an effort to better serve all customers we are instituting this slab hold policy to ensure slabs are not being held unnecessarily. This will enable Pental Granite & Marble to better monitor stock and import new materials in a more timely and efficient manner. As always, we are open to your suggestions to better serve you.
Thank you for your continued understanding and patronage.
- Slabs chosen by homeowners and designers with no specified fabricator will be held for a period of seven (7) days.
- The seven (7) day hold will be extended to a four (4) week hold (from the date of the original hold) only upon your fabricator’s confirmation.
- At the conclusion of the four (4) week hold period fabricators will be given a one (1) week notice via phone, fax and/or e-mail to release or pick up the material.
- If Pental does not receive a response we will assume the hold is not valid and will release the slabs back into our available inventory.