Slab Will Call Associate

: Van Nuys, CA
: Full Time
Position Overview:
Opening for a full time warehouse will call associate with the potential for future advancement within the company.
Essential Job Functions:
  • Extend first-class service to all customers and help build long term relationships with the trade.
  • Provide design advice and technical information.
  • Develop and maintain detailed knowledge base for all products.
  • Ensure organization and cleanliness in all aspects of the showroom.
  • Collaboratively work within a team.
  • Label and/or tag samples of special order items.
  • Various other tasks as needed.
  • Answering incoming phone calls/emails.
  • Provide price quotes and availability of materials to customers.
  • Scheduling orders for deliveries.
  • Provide customer service & sales support to fabricators/installers & walk-in customers.
  • Enter orders, update & canceling orders, as needed.
  • Handle cash/credit card transactions.
  • Balancing end of day cash reports.
  • Answering product questions and educating customers on our products.
  • Organize orders for weekly trucks.
  • Various other tasks as needed.
  • Availability to work a minimum of 1 Saturday a month (hours 9am-2pm).
  • Positive, confident, hardworking.
  • Excellent multi-tasking & time management skills.
  • Exceptional communication and interpersonal skills.
  • Maintains a professional appearance & provides a positive company image.
  • Able to work in a fast paced, self-directed environment.
  • Must be a self-starter.
  • Must enjoy interaction with a variety of different customers from different backgrounds.
  • Ability to problem solve a plus.
  • Previous work experience in the industry a plus, but not required.
  • Bilingual a plus (Spanish/Russian speaking).
  • Associates degree or 2 years customer service experience required.
To Apply:

*Only pdf, doc, docx, and txt files accepted
Or email resume and cover letter to Sue Helmann, HR Manager with "Slab Will Call Associate, Van Nuys, CA" in the email subject line.

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