Slab Will Call Associate


: Van Nuys, CA
: Full Time
Department:
Warehouse
 
Position Overview:
Opening for a full time warehouse will call associate with the potential for future advancement within the company.
 
Essential Job Functions:
  • Extend first-class service to all customers and help build long term relationships with the trade.
  • Provide design advice and technical information.
  • Develop and maintain detailed knowledge base for all products.
  • Ensure organization and cleanliness in all aspects of the showroom.
  • Collaboratively work within a team.
  • Label and/or tag samples of special order items.
  • Various other tasks as needed.
 
Requirements:
  • Answering incoming phone calls/emails.
  • Provide price quotes and availability of materials to customers.
  • Scheduling orders for deliveries.
  • Provide customer service & sales support to fabricators/installers & walk-in customers.
  • Enter orders, update & canceling orders, as needed.
  • Handle cash/credit card transactions.
  • Balancing end of day cash reports.
  • Answering product questions and educating customers on our products.
  • Organize orders for weekly trucks.
  • Various other tasks as needed.
  • Availability to work a minimum of 1 Saturday a month (hours 9am-2pm).
 
Benefits:
  • Positive, confident, hardworking.
  • Excellent multi-tasking & time management skills.
  • Exceptional communication and interpersonal skills.
  • Maintains a professional appearance & provides a positive company image.
  • Able to work in a fast paced, self-directed environment.
  • Must be a self-starter.
  • Must enjoy interaction with a variety of different customers from different backgrounds.
  • Ability to problem solve a plus.
  • Previous work experience in the industry a plus, but not required.
  • Bilingual a plus (Spanish/Russian speaking).
  • Associates degree or 2 years customer service experience required.
 
To Apply:
 
 

*Only pdf, doc, docx, and txt files accepted
 
 
Or email resume and cover letter to Sue Helmann, HR Manager sue@pentalonline.com with "Slab Will Call Associate, Van Nuys, CA" in the email subject line.
 
 

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